FAQ

Rates vary by services. Dr. Olin is happy to provide a 15 minute consultation to prospective clients at no charge and discuss the rate we can agree for you to pay. Please contact him for details. For psychotherapy, he typically charges a fee per 50 minute session. For neuropsychological and psychological testing, he charges in 30 minute increments.

A percentage of Dr. Olin's practice is set aside to accept most California Aetna-based insurance plans as an in-network provider, being a member of Alma. For those of you with other health insurance, many insurance providers provide an out of network benefit for psychotherapy, which is usually limited, but may help you to recoup some of the cost. Dr. Olin's experience has been that out of network insurance will cover 20-25% of the cost of a session, after your deductible has been met.

If you do not show up for your scheduled appointment, and have not notified Dr. Olin within at least 48 business hours, you will be required to pay the full cost of the session. His scheduling system simplifies making these changes. Sometimes it is not possible to provide sufficient notice, such as when you are ill or there is an unexpected problem in your life that you could not have anticipated. Dr. Olin will not charge you a cancellation fee under those circumstances.

Cash, checks, and all major credit cards are accepted for payment. Payment is due at the time of service. Dr. Olin can provide you a Superbill to help with private insurance reimbursement. All transactions are made using HIPAA compliant technology.

For private-pay psychotherapy, you pay for each session the same day the session is held. If you've set up Autopay, your credit card is billed the night the session was held. If you haven't set up Autopay, you can write a check or pay cash at the end of the session.

You only pay for a session after it is held and you are under no obligation to continue therapy or required to pay for a block of sessions in order to see Dr. Olin. Dr. Olin does not offer discounts for pre-paying of services and does not charge for sessions before they are held.

Dr. Olin offers couple's therapy in his practice. He uses a method called Integrative Behavioral Couple Therapy, developed and validated at UCLA. A typical course of couple therapy can be 24 sessions. Dr. Olin is also happy to help refer you to others who offer couple's therapy in situations like high-conflict relationships or relationships with a pattern of repeated infidelities.

Dr. Olin practices clinical psychology, applying his training and experience to help you with the challenges that led you to seek care. He does not provide coaching. Although Dr. Olin could offer coaching and training support, especially for individuals who work in business settings, the vast majority of the people who work with him are looking for a greater level of support, tools, and interventions than what a coach is able to offer.

Dr. Olin takes your privacy extremely seriously. All systems that he uses conform to HIPAA (Health Insurance Portability and Accountability Act) rules, which includes email, text, telephone services, records, as well as all billing and payment systems.

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Many of the people that Dr. Olin sees have managed with estrangement, where there is limited communication and contact between family members. Some people decide to create a no contact relationship, whereas others might decide to form a very low contact relationship, or low contact relationship. The goals in therapy are to help you process and manage these decisions; Dr. Olin does not try to steer you in a specific direction.